Certified Scrum Master Practice Test

What should be the result of having a Sprint Retrospective?

1. Determine promotions and raises

2. Identify areas for improvement

3. Negotiate project deadlines

4. Create customer satisfaction surveys

The correct answer is: Identify areas for improvement

The result of having a Sprint Retrospective should focus on identifying areas for improvement. This event is a fundamental part of the Scrum framework, aimed at reflecting on the past Sprint's performance and processes. During the retrospective, the Scrum Team discusses what went well, what didn’t, and how they can improve in the next Sprint. The goal is to foster a culture of continuous improvement, where the team can adapt and enhance their practices based on their experiences. Promotions and raises are not typically a focus of the retrospective, as it is not meant for performance evaluations related to individual compensation. Negotiating project deadlines may be addressed in other forums or meetings, but it is not the purpose of the retrospective, which is centered on team dynamics and processes. Creating customer satisfaction surveys is outside the scope of the retrospective; while customer feedback is important, it is not the primary focus of this particular event in the Scrum process.